Privacy Policy

Privacy Notice and Cookies Policy

At Bread Matters, we are committed to maintaining the trust and confidence of visitors to our website and subscribers to our newsletter. Here you’ll find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our newsletter.

Customer Records on File

All customer data and records kept on paper file, are held in a secure office at Macbiehill Farmhouse, Lamancha, West Linton, Peeblesshire EH46 7AZ. These records are safeguarded by Andrew Whitley, and can only be accessed by him and one authorised employee of the company.

Visitors to our Website

We use encryption for web traffic to and from our website (HTTPS). When someone visits we use two third party services, Google Search Console and Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This search data is currently retained for 26 months. Visitor information, for example IP addresses, are automatically anonymised. This information is processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. Analytics data is also held for 26 months. You can find more information on how cookies are used on this website in the Cookies Policy below. Please visit Google Analytics for more information.

If we do want to collect personally identifiable information through our website, we will make it clear when we are doing so and will explain what we intend to do with it.

Newsletter Sign Up

As part of the sign-up process for our bi-monthly e-newsletter, we ask for your first name, last name and email address. We use that information to tell you about things that you’ve asked us to tell you about. We don’t rent or trade email lists with other organisations and businesses.

We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics about email opening and clicks using industry-standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.

You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer Andrew Whitley (

Booking System and Course Attendees

Bread Matters no longer runs courses. Previous attendees who booked through our website may have opened a website account. Please see the Website Shop Account section for more details. A selection of photographs, taken with permission during courses, may still be used on the website. If you wish to withdraw your permission for your image to be used please contact our data protection officer Andrew Whitley. Original digital images are anonymised and kept on a password protected single device which can only be accessed by Andrew Whitley.

Website Shop Accounts

To register an account with the Bread Matters online shop we ask for, and store, the following information: first name, last name, e-mail, telephone, fax (optional), company (optional), company id (optional), address 1, address 2 (optional), city, postcode, country, county/state and a password. We use these details to fulfil orders by mail and to contact you if there are any problems with your order. This information is stored securely using the WooCommerce system and website curated by our provider Champion Internet Solutions Ltd. If you chose the option to subscribe to our newsletter, your first and last name and e-mail address will have been added to our MailChimp newsletter list. You can unsubscribe from the newsletter by clicking the unsubscribe link at the bottom. You can manage your account details and delete your account through the website. If you need help with this please contact Andrew Whitley.

Links to Other Web Sites

This privacy notice does not cover the links to other websites from within this site. Those sites are not governed by this Privacy Policy, and if you have questions about how a site uses your information, you’ll need to check that site’s privacy statement.

People who contact us via social media

We use third party providers, Facebook, Pinterest and Twitter to campaign and promote our goods and services. If you send us a private message via social media the message will not be shared with any other organisations. For more information, please see the privacy notices provided by the relevant social media platform.

Your legal rights

You have the following rights:

  • the right to ask what personal data we hold about you
  • the right to ask us to update and correct or delete any out-of-date or incorrect personal data that we hold about you;
  • the right to opt out of any marketing communications that we may send you.

To exercise any of the above rights please contact our data protection officer Andrew Whitley.

Changes to this Privacy Notice

We keep our privacy notice under regular review. This privacy notice was last updated on 26 February 2019.

Cookies Policy

We use a system of classifying the different types of cookies which we use on the Website, or which may be used by third parties through our websites. The classification was developed by the International Chamber of Commerce UK and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don’t want to have them on your device.

What is a cookie?

Cookies are text files containing small amounts of information which are downloaded to your personal computer, mobile or other device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

How long are cookies stored for?

Persistent cookies – these cookies remain on a user’s device for the period of time specified in the cookie. They are activated each time that the user visits the website that created that particular cookie.

Session cookies – these cookies allow website operators to link the actions of a user during a browser session. A browser session starts when a user opens the browser window and finishes when they close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Cookies do many different jobs, such as letting you navigate between pages efficiently, remembering your preferences, and generally improving the user experience.

You can find more information about cookies at and

Cookies used on the Bread Matters website

Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Targeting cookies
These cookies record your visit to our website, the pages you have visited and the links you have followed. Many websites use this information to make advertising more ‘relevant’ to your interests. Bread Matters does not accept or use paid advertising on its website and we do not knowingly share information from ‘targeting cookies’ with third parties for this purpose.

Third party cookies
These cookies allow third parties to track the success of their application or customise the application for you. Because of how cookies work we cannot access these cookies, nor can the third parties access the data in cookies used on our site.

For example, if you choose to ‘share’ content through Twitter or other social networks you might be sent cookies from these websites. We don’t control the setting of these cookies, so please check those websites for more information about their cookies and how to manage them.