Terms & Conditions

This website is owned and operated by Bread Matters Limited. We are a small business and want you to be completely happy with our products and our service. If you have any suggestions or comments or if you need to contact us, please email us using the link on the shop page or the details below.

Our Contact details

Bread Matters Limited
Macbiehill Farmhouse, Lamancha, West Linton, Peeblesshire, Scotland,  EH46 7AZ
Telephone: 01968 660449

Bread Matters Limited is registered in Scotland.

Our Company No. is SC377508
Our VAT Reg No. is GB 809 2219 37
Our Data Protection Register Entry is Z9900317

Purchasing Baking Equipment and other items from our online shop

Making a purchase could not be easier. Just browse our shop pages and click on any items that you wish to buy and put them into the shopping basket. After you have finished your selection, go to ‘Checkout’ and you will be asked for a few details that we need so that we can deliver your purchase. If you have a voucher code to use, it is best to ‘View Basket’ before going to the Checkout.

Payment Terms

We accept payment by cash, cheque, bank transfer or PayPal.

You can pay online by credit/debit card via Secure Trading or by PayPal. If you prefer, you can order by telephone and either give us your credit card details, arrange a bank transfer or send a cheque.

Cheques should be made payable to ‘Bread Matters Ltd’.  Orders will not be despatched until the appropriate payment has cleared our account.

Tax Charges

Some items are zero rated for VAT; others attract VAT at the standard rate and this is included in the price. We are also legally obliged to charge VAT on the packing and delivery costs of larger (over 2 kg) consignments that are not delivered by the ordinary postal service.We can only supply goods VAT-free to other EU countries (including Ireland) if you are able to give a current VAT Registration number that is valid in your own EU member state.

Credit Card Security

All credit card numbers are encrypted by Secure Trading. They are not held in clear text on any website and they are not passed to Bread Matters Ltd.

Contacting Us

If you need to reach us, please email us using the link on the shop page or call us on 01968 660449 (International +44 1968 660449). Alternatively, you can write to us at Bread Matters, Macbiehill Farmhouse, Lamancha, West Linton, Peeblesshire, Scotland EH46 7AZ.